Appointments

Accessing Help

Appointments are offered between:

  • Mornings 08:30 – 13:00
  • Evenings 13:00 – 17.45

All cases are currently assessed on the day.

We aim to provide you with the best care quickly. Our receptionists are trained as care navigators and they may ask you questions to try and determine how best to help you. They are able to assist in getting you the help you need as soon as possible. You will then be contacted by one of the doctors, physiotherapists, pharmacists or nurses, usually via SMS, with an appointment or by telephone if appropriate. 

We offer telephone or face to face appointments. We can also offer video consultations by prior arrangement. When allocated a face to face appointment, you will be informed by SMS of the time and location of your appointment and we will endevour to adhere to your preferences where resources allow.  

 

a person sitting at a desk with a laptop and a keyboard

Teaching and Training: The Future!

This is a teaching practice for future GP’s and allied health professionals. There will usually be Registrars (GP Specialist Trainees or Postgraduate Doctors in Training) who are qualified doctors completeing their GP Speciality Training here in the practice for a period of 6 to 12 months.

As part of their training requirement, a consultation may from time to time be recorded by video. This would only be with the patients consent. They may occasionally ask you for honest feedback too!

Our trainers or clinical supervisors are Dr Matthew Blackamore, Dr Nicola Williams, Dr Jed Emsen, Dr Holly Blackwood and Dr Ruth Simmons.

Dr Williams and Dr Blackamore are also GP Speciality Training Programme Directors and when not in practice, work for the Yorkshire Deanery of NHS England's Education service.

We are an Associated Teaching Practice of the University of Leeds. We have third and fourth year medical students on attachment in our practice. They are supervised by Dr Ruth Simmons.

We mentor and help train Clinical Pharmacists, Paramedics and Advanced Care Practitioners.

How to Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can cancel your appointment using online services or by telephone.

Extended Access

GP CARE WAKEFIELD is an extended hours service owned and operated cooperatively by all Wakefield GP Practices (Conexus Healthcare, Community Interest Company) to cover the entire population of the Wakefield District when the surgeries close, allowing for care to be provided for longer opening hours.

It operates: 

  • 18:00 to 21:30 Monday to Friday.
  • 09:00 to 17:00 Saturdays.
  • 09:00 to 15:00 Sundays and Bank Holidays.

Telephones will be automatically diverted during operating hours.  Outside of these times please telephone 111 or ring back during normal surgery hours if your need is not urgent.

Following triage of your problem, if deemed appropriate the service will offer you a GP appointment at different locartions in the district.

There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service.  Patients who prefer not to give shared consent cannot access this service.

The service is not available for routine matters such as repeat prescriptions. Here is a link to the website:

https://conexus-healthcare.org/patients/evening-weekend-clinics-for-patients/#

Routine care by HCA/Nurse

In addition to the above, during 18:00 & 20:00 Monday to Friday, and 09:00 & 13:00 on Saturdays, Sundays and Bank Holidays, patients can be seen for routine annual review of Heart Disease, Diabetes, COPD, Asthma & Stroke but only if you are well controlled and your condition is stable.  Other routine nurse care includes:

  • Blood tests 
  • Routine ECG (not chest pain)
  • Spirometry
  • Review of contraception pill
  • Repeat depo injection
  • Smears
  • B12 injection
  • Removal of sutures and clips

For more information, please ask at reception.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability. We cannot guarantee which doctor will be visiting you if appropriate.